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BUY DIGITAL MAGAZINES

NAFA is now available digitally. You can now read the magazine on your tablet, smart phone, ipad, iphone or PC!

Ways to make your purchase:

Download your digital copy of NAFA to your IPAD or IPHONE or Android tablets or phones

Please see the Frequently Asked Questions below if you are experiencing a problem, or email

   

 

 

FREQUENTLY ASKED QUESTIONS

GENERAL

Q. I’ve downloaded an issue but it won’t load/ has wrong/ missing pages, what do I do?

Q. I’m getting a connection error when I try to setup a new account, what can I do?

Q. I’m getting a connection error when I try to setup a new account, what can I do?

Q. I’m getting a connection error when I try to setup a new account on the ‘i Newspaper’ app, what can I do?

Q. Why do I need to pay to download the app?

Q. How do I cancel a recurring subscription?

Q. How do I download last year’s/ older issues?

ANDROID APPS

Q. How do I download the app for my title?

Q. How do I login to my Pocketmags account on the Android apps?

KINDLE FIRE

Q. Unable to find / download Pocketmags app?

Q. Page not found when logging in?

GENERAL INFORMATION BY POCKETMAGS

Single items.

Subscriptions.

Credit Card Retention.

Online reader.

Contact Us.



GENERAL

Q. I’ve downloaded an issue but it won’t load/ has wrong/ missing pages. What do I do?

A. Please delete the issue and redownload it – to do this click ‘My Library’ on the iPad and click the red cross next to the issue in question, on the iPhone click on the issue name and then select delete from the sub menu. If this doesn’t resolve the problem please contact with details of the problem.

Q. I’m getting a connection error when I try to setup a new account, what can I do?

A. In this case the best thing to do is sign up at www.pocketmags.com/register.aspx and then login to the app using these account details*.

*If you are an i newspaper user please see below.

Q. I’m getting a connection error when I try to setup a new account on the ‘i Newspaper’ app, what can I do?

A. In this case the best thing to do is sign up at www.pocketmags.com/independent/register.aspx and then login to the app using these account details.

Q. Why do I need to pay to download the app?

A. The app comes with one issue of your choice included. Further single issues or subscriptions can be purchased within the app. If you are buying the app having made purchases on Pocketmags already be sure to select an issue you don’t already have as your included issue!

Q. How do I cancel a recurring subscription?

A. Open the app store on your device, go to the ‘featured’ page, scroll to the bottom and click on your apple id. Enter your password and then click manage subscriptions, here you can turn auto-renewal off.

Q. How do I download last year’s/ older issues?

A. If available, you can press the down arrow on the magazine selection window to go through the years on the app.

ANDROID APPS
Q. How do I download the app for my title?

A. If an app is available for your favourite title the Marketplace logo will appear on that title’s page on Pocketmags, simply click on the logo to go through to the app page for that title. Each app comes with one issue included in the price.

Q. How do I login to my Pocketmags account on the Android apps?

A. The Android apps will prompt you to login/ register on start-up.

KINDLE FIRE
Q. Unable to find / download Pocketmags app?

A. If you are unable to find the Pocketmags app on your Kindle Fire or get an error while trying to install it, we have a temporary solution to download the app directly to your Kindle Fire. Instructions for installing the app can be found here.

Q. Page not found when logging in?

A. To view the Pocketmags website correctly and to make purchases first please disable Accelerate Page Loading. To do this, from your browser, press menu, then settings and uncheck ‘Accelerate Page Loading’. This will enable the Pocketmags website to work correctly and you will also likely notice an improvement to your general web browsing speeds. If you choose not to uncheck this setting then you can view purchases which you have made on a separate device, and use the pocketmags app to view your purchases (you just will not be able to make purchases on the Kindle Fire)

GENERAL INFORMATION BY POCKETMAGS

Single items.

Single items are delivered shortly after your payment is completed and will appear in the My Magazines section of your account. Some items can require extra processing time and may take up to 24 hours to appear. You will receive a confirmation email from PocketMags and receipt email from Barclays during this period. Please contact us if you item does not appear within 24 hours.

Subscriptions.

Subscription items are delivered the same way as single items with the content served according to the publisher's schedule over the period advertised (for example, a publisher may publish their editions to your subscription once a month, twice a month, or bi-monthly). A subscription will start from the next released issue and will appear in My Magazines from the release of the next issue. If you would like your subscription to start from the current issue (or further back) please contact stating your username and request. If you purchase a subscription you will have access to previous publications once the subscription ends, but will not receive any new publications.

Credit Card Retention.

Pocket Mags does not keep your credit card information on file after your transactions are complete. Each transaction that you make will be sent to Barclays - where your credit card information is stored.

Online reader.

Digital issues are viewed in-browser using the Microsoft Silverlight plugin. This plugin is freely available for most web browsers on both PC and Mac. An active internet connection is required while reading an issue. The online reader includes many new features, including on page videos, image galleries, hyperlinks and page jumps. Pages can be printed using the print menu on the reader (printing can take up to 1 minute, in this time your browser may become unresponsive).

Contact Us.

If you have any further queries please do not hesitate to contact us at we will endeavour to respond to your enquiries as soon as possible.