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OUTDOORS ESSENTIALS: New Dometic Care Program Takes the Stress out of Service and Warranty

The new Dometic Care Program takes the worry out of finding service providers and offers Extended Warranty on selected RV products to give customers peace of mind when on the road. Launched early 2016, the new Dometic Care Program helps owners with Dometic products on board their registered recreational vehicle (RV), find service anywhere in Australia, faster and easier than ever before. Upon registering Dometic RV products and appliances with the Dometic Care Program, customers receive a unique Dometic Care Number that gives instant access to service and repairs through the Dometic Care website or by calling the Dometic Care team. The Dometic Care Team will then provide you with details of the closest Authorised Dometic Service Agent and the fastest way to get there. Simply quote your Dometic Care Number when you arrive and your appliance will be fixed as quickly as possible.” Customers are invited to sign up to the Dometic Care Program for free so that they can spend more time enjoying their travels and less time worrying about finding service for appliances, especially when in remote locations where itcan be a tedious process. In addition to offering faster service for Dometic products, the program also offers an Extended Warranty on selected Dometic RV products which can be purchased through the website or through participating RV Dealers. Your personalised Dometic Care Number knows you, your RV and your warranty period so you don‟t have to remember a thing and you can finally say goodbye to stashing warranty papers in draws that will never be opened again. Claims can be submitted directly to the Dometic Service Department via the website, which will make the process more efficient and provide a digital record of service complete on Dometic RV products.


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